SHIPPING CONDITIONS

SHIPPING YOUR PACKAGE

Packages are generally dispatched within 1 to 2 days after receipt of payment. Packages can  be shipped via DHL, FEDEX or UPS against signature. We will send you a link to track your package online.

Shipping charges include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, whereas transport fees vary according to total weight of the package. We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.

RETURN POLICY

All returns require a return authorization from our customer service team. Please email contact@kynacollection.com to receive a return authorization. In order to receive an exchange, please return the merchandise in unworn condition with all of the tags attached within 14 days of receipt. Example, if you receive an item on the 1st, the latest we can receive it is the 14th. There are NO exceptions to this rule. All returns must be shipped back and CAN NOT be dropped off at our offices. 

 

Please note that the original shipping charges are non refundable and you are responsible for the return shipping charges. Sorry, special orders and all sale items are final sale, no exceptions.DELIVERY

We can deliver practically any address in the world. During your purchase, the delivery date will be posted(shown) on the page of summary of command(order) according to the availability of articles and the chosen mode of delivery. Thank you for noting that the price lists(rates) of expedition(shipping) of most of articles which we sell are calculated in functions of their weight. The weight of an article is posted(shown) on its page of presentation(display). To reflect the conditions of the persons receiving benefits(providers) of delivery whom we use, all the weights are rounded off in the upper kilos.We decline any responsibility of parcel misled or delayed by the carrier.

FINAL SALE

Sale items, discounted items, customized, swimwear and undergarments are FINAL SALE 

Sale items bought at full price are only NOT exchangeable. 

 Items damaged from wear and tear will not be considered as faulty and will not be received as a return or for exchange. 

CANCELED ORDERS

Orders are processed immediately. "In Process" means that your order is in the early stages of shipping. Changes to your order cannot be made during this time, but you can always email to make a return or exchange once your order has arrived.

SHIPPING YOUR PACKAGE

Packages are generally dispatched within 1 to 2 days after receipt of payment. Packages can  be shipped via DHL, FEDEX or UPS against signature. We will send you a link to track your package online.

Shipping charges include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, whereas transport fees vary according to total weight of the package. We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.

RETURN POLICY

All returns require a return authorization from our customer service team. Please email contact@kynacollection.com to receive a return authorization. In order to receive an exchange, please return the merchandise in unworn condition with all of the tags attached within 14 days of receipt. Example, if you receive an item on the 1st, the latest we can receive it is the 14th. There are NO exceptions to this rule. All returns must be shipped back and CAN NOT be dropped off at our offices. 

 

Please note that the original shipping charges are non refundable and you are responsible for the return shipping charges. Sorry, special orders and all sale items are final sale, no exceptions.DELIVERY

We can deliver practically any address in the world. During your purchase, the delivery date will be posted(shown) on the page of summary of command(order) according to the availability of articles and the chosen mode of delivery. Thank you for noting that the price lists(rates) of expedition(shipping) of most of articles which we sell are calculated in functions of their weight. The weight of an article is posted(shown) on its page of presentation(display). To reflect the conditions of the persons receiving benefits(providers) of delivery whom we use, all the weights are rounded off in the upper kilos.We decline any responsibility of parcel misled or delayed by the carrier.

FINAL SALE

Sale items, discounted items, customized, swimwear and undergarments are FINAL SALE 

Sale items bought at full price are only NOT exchangeable. 

 Items damaged from wear and tear will not be considered as faulty and will not be received as a return or for exchange. 

CANCELED ORDERS

Orders are processed immediately. "In Process" means that your order is in the early stages of shipping. Changes to your order cannot be made during this time, but you can always email to make a return or exchange once your order has arrived.


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